Posted 05-24-2018 Overtourism is a growing problem in many destinations, with locals and tourists going to war for the rights to space and resources. While it's a systemic problem that will require systemic change before it begins to improve, there are ways to limit its impact on your own community and tour company.
Posted 05-21-2018 Historically, search engine optimization has been all about getting more attention to your website. But when you're thinking SEO, think broader. Remember, it's really about getting more attention for your business, and that's where local search shines.
Posted 05-17-2018 Keeping people safe is part of the job as a tour and activities provider, but accidents happen. Not just in activities that carry an unavoidable level of risk, like white-water rafting or skydiving. They happen on walking tours, at kayak lessons, on the slopes — if people are involved, they will find ways to hurt themselves. That's why it's so important to be prepared with a solid liability waiver.
Posted 05-14-2018 Rezgo 8.9 is here, with two highly anticipated features: custom notifications by inventory option and per-guest waivers. We also have more great features for you, so read on for the highlights of this update.
Posted 12-13-2017 For many of us, finding the perfect productivity balance is a constant struggle. In high season, it's hard to find time to get everything done. In low season, the lack of urgency gives procrastination room to rear its ugly head. If you aren't happy with how much you're getting done or how much you always have left to do, you're not alone. [ 1,638 more word ]
Posted 12-11-2017 When you transition to online bookings, the offline world of tour distribution starts to look a little dull in comparison. After all, you have a website, you've optimized your tours for search, you're active on social media, and most travelers are booking online. So why bother with local distribution centers at all? But when you abandon or ignore visitor information centers (VICs), activity desks, concierges and other local distributors, you miss out on a huge source of local business. [ 870 more words ]
Posted 12-04-2017 Looking to increase bookings from highly affluent customers? Wondering what they want from their vacations? Our infographic has habits and demographics you can use you drive bookings. Want to know more about appealing to luxury travelers? Check out our list of key luxury trends for 2017.
Posted 11-22-2017 If you ever read consumer travel advice, you've probably seen the advice to book last-minute come up again and again. The constant repetition of that mantra works: over 40 percent of U.S travelers now use their smartphones to place bookings while they're already travelling (Criteo, 2016). Last minute bookings are a double edged sword for most of the travel industry, bringing in deal-hungry travelers at the cost of stability and predictability. [ 792 more words ]
Posted 11-22-2017 You already know online bookings can make last-minute guests a breeze to handle, but that's not the only way online booking software can make your life easier -- even if you never want to take a single booking direct from customers on the web. Availability and Pricing Centralized availability tracking is mandatory if you're taking direct customer bookings online, but it's also critical for offline bookings as your tour or activity company expands. [ 738 more words ]
Posted 11-15-2017 Hiring can be a nerve-wracking experience. First, you need to find people that want to work for your tour company. Then, often with nothing more than a resume, cover letter, and a short conversation, you need to decide which candidates will be the best fit for what could be years to come. Make sure the guides you hire will make your company look good by taking these steps: [ 1,376 more word ]
Uploaded 05-15-2015 Getting Started With Rezgo - No. 17: Archiving Bookings Getting Started With Rezgo - No. 17: Archiving Bookings
Uploaded 05-15-2015 Getting Started With Rezgo - No. 16: Managing Bookings Getting Started With Rezgo - No. 16: Managing Bookings
Uploaded 05-15-2015 Getting Started With Rezgo - No. 15: Using the POS Getting Started With Rezgo - No. 15: Using the POS
Uploaded 05-15-2015 Getting Started With Rezgo - No. 14: Exploring the Booking Experience Getting Started With Rezgo - No. 14: Exploring the Booking Experience
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Uploaded 02-11-2015 Getting Started With Rezgo - No. 9: Security Policies Getting Started With Rezgo - No. 9: Security Policies